Prof. Dr. Möbus - Practical Projects

Modelling and optimisation suggestions for exiting core, management and support processes for more than 150 companies (mainly from northern Germany)
Project for prioritisation of business processes that need to be optimised while having limited resources
Digitisation of business processes for a craftsmen business
Conception and implementation mentoring of a business process management for a care provider
Development of a customer portal strategy and implementation monitoring for an IT provider including analysis, optimisation and design of service processes
Evaluation of service processes and development of optimisation suggestions for selected patient areas of a clinic
Strategy development and creation of service offers and processes for the acquisition and commitment of customers in the direct business of an insurance company
Development of a sales strategy for a telecommunications provider
Suggestions for further development of the company health management of a bank under special consideration of the corporate culture, personal and procedural aspects
Evaluation of effects of service offers from Kiel construction markets
Business process recording and analysis as well as construction of suggestions for optimisation for a doctors practice
Evaluation of effects of a sales strategy from insurance services and creation of suggestions for further development
Development of an alumni web portal on basis of a WebCMS
Development and implementation of key figures for management and controlling of service processes in ‘banking factories’
Examination of connections and interactions between employee and customer satisfaction in the banking industry
Development of an interdisciplinary employee loyalty index
Evaluation of the appearance of service employees in the IT sector and development and implementation of optimisation measures
Development of concepts for the acquisition, development and binding of qualified employees in the service sector
Development of a software to support receivables management of a health insurance
Implementation of process optimisations in travel management (proposal, approval and accounting procedures) for a service company through conception and implementation of a workflow management software
Development of a software for the evaluation of lectures
Conception and realisation of an internet career portal for a manufacturer of non-alcoholic drinks
Conception and implementation of contents for the internet self service area of a health insurance